Over the last fifteen years I have worked closely with dozens of companies, organisations and entrepeneurs to help them to build or transform their businesses online.

Tom Smith speaking at Think Visibility 1.0
The Engagement Engine is a search engine that finds the best blogs and forums in which to engage your customers in conversation.
Monitor blogs, forums and tweets for customers who need your help with this reputation management tool. This tool creates an OPML file that you can import into your favourite RSS reader and begin engaging in real conversations with real customers.