Make Your Customers Happier

Happier customers buy more from you, return to your site more often and recommend your company to their friends.

I have worked on numerous corporate and ecommerce sites, from Paul Smith to Delia Smith (and everything in between). I have worked with bespoke ecommerce solutions, off-the-shelf ecommerce services and open source store software, fitting the best tool to my clients' needs.

An Expert Usability Review will contribute to your sites'...

• Ecommerce Usability: Is your shopping cart losing you sales? 
• Information Design: Is your site's content easy to understand?
• Information Architecture: Can your customers find what they are looking for in fewer than three clicks?

I can provide a detail Expert Review that prioritizes the changes you need to make to your site.

I can run usability or eye-tracking usability studies because observing real people using your site finds the gitches even an Expert can't find.

I save you money by work with your development team whilst your site is being created so that you don't build something your customers don't love.